Multichoice Dragging Their Feet as they have no competition

<p>I have for several times complained about a refund of my payment made via Cell App to the DSTV account using my Capitec Appk. I have sent through proof of payment (my bank statement a million times), the first payment was on the 26 September and still no refund, second payment 26 October and still nothing concrete from DSTV.</p> <p> </p> <p>I have to use my grocery money and paid R799 just for my child not to get bored, yet multichoice is comfortably holding my money and they don’t care or give a sh*t , all Ive been told is that , the matter has been escalated to the unallocated department , I have also for several times emailed ********** and no response even one to as least acknowledge the receipt of my concern.</p> <p> </p> <p>What else am I supposed to do to get my R345 for September and R345 for October, you have taken me for a ride and you taking advantage because you dent have any competition so you do as you please , if it wasn’t of my child I should have closed my DSTV as your service is **** at the highest standard.</p> <p> </p> <p>Let me make it simple for you, is either refund or take my money as you are *******, customer service is something you don’t have, that why you don’t have any complains department because you know your services su*cks .</p> <p>My idnumber is 851 ********** 081</p> <p>Lebo </p>