hR
hendrik R

1 reviews | Active since Aug 2012

17 Aug 2016, 16:48

Multichoice dont respond!

<p>Im am struggling to get my money from Dstv.they dont even call anymore when I leave a review on Hellopeter or they dont even respond to E-mails.when I left a review on Facebook there was a person that responded through Messenger.the person escalated tge matter to the Price lock team and DPP(dont know if their the same department) and still they dont reply or call.is it so difficult for them that they are *********** and that their employees made a mistake!it is now almost 2 weeks that they said they will phone me back.how difficult is it to sort out the problem.</p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply18 Aug 2016, 04:29
Official

Dear Hendrik

We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.

Regards

Multichoice Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply18 Aug 2016, 07:02
Official

Good day Mr Roos

Thank you for bring this matter to our attention.

We currently investigating your Price lock refund concerns.

Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.

Kind regards

Rupert

Best regards,