Multichoice done give a #uck!

I had a problem with the hard drive of my explora decoder where it was *******.I visted the Umhlanga office and i was given a refurbished decoder and i had to pay R600.I took this decoder home and catch up was downloading then goes blank,returned it got another decoder,same consultant again i asked him to test it properly he confirmed he will give ms another refurbished decoder and go home same problem again.I was ****ed off visted the same branch again and was given another refurbished explora 3 decoder,i requested a new decoder as i have been there 3 times already,guess what this one is not downloading any catch up or movies...worst service in the world,seriously thinking of cancelling this useful service useless company!