MULTICHOICE DOES NOT SEEM TO WANT NEW BUSINESS

To upgrade to a dstv explora , i sms'd DPP to 32444 on tues 20th and about 4 times more on subsequent days, To date no one from multichoice has called back , yet the response sms says 48-72 hours. <br> <br> As a premium subscriber with 2 accounts for many years this is bizarre and poor service that multichoice cannot accomodate the demand or provide a reasonable turnaround time to respond to a customer.