1 reviews | Active since Jan 2018
Multichoice does not get back to you!
A week ago I contacted Multichoice to enquire about the price lock on the DSTV Explora. They gave me a reference number and said they would contact me. I followed up with them after no receiving any response and they advised that I have to get someone to install the package for me in the area I live in, I called installers and they referred me back to Multichoice. I contacted Multichoice again and they keep saying they will get back to me. Clearly they do not want the business. I will cancel my current package with them and never use their services again. Your customer service is horrific.
Dear Linda Goliath
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Linda Goliath
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Good day Linda Goliath
Thank you for bring this matter to our attention.
It is with regret that we learn of your unpleasant experience in dealing with MultiChoice and the level of service you experienced in this regard.
We currently investigating your concerns to our Price Lock department for urgent resolution.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,
Good day Linda Goliath
Thank you for bring this matter to our attention.
It is with regret that we learn of your unpleasant experience in dealing with MultiChoice and the level of service you experienced in this regard.
We currently investigating your concerns to our Price Lock department for urgent resolution.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,