fG
francis G
1 reviews | Active since Jun 2018
11 Jul 2022, 14:39
MultiChoice disinterest
I have a problem with one of my decoder’s. The decoder has been swooped twice and the fault stays the same. The other two extra view decoders work perfectly. The LNB has been replaced and new cable from dish to decoder. When I try and get help from MultiChoice they are not interested. I was at the service centre and was told they don’t do anything other than swop decoders. THREE DECODERS WITH THE SAME ISSUE??? This is what happens when you have a monopoly. Service or any interest in their customers is non existent.
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DStv (MultiChoice)'s replyOfficial
11 Jul 2022, 14:49Hi Francis adrian ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply11 Jul 2022, 14:49
Official
Hi Francis adrian ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,