Multichoice disconects my dstv and non of the agents can account

Not only am i disapointed but i am also very upset with the service i am getting from Multichoice dstv. So let me take it back to were it all began. I recently changed jobs and i wanted Multichoice to change my account payment date from the 1st to the 15th. We called multichoice to inform them and make arrangements. Calls were made to channge account payment date. We were told we are going to pay the suscription plus pro rata on the 15th. 8 days later my dstv was switched off only to be told then that i needed to pay pro rata emediately after making an arrangent. I found this very unprofesional and felt that i was misrepresented by the person that was assisting me. I waa then told to call later because they are going to listen to a recorded call to verify my statement, i should call after an hour. I called 4 hours later and no one could let me listen to the recording, even worse, no one could account to my call in the morning and i was just told to pay pro rata emediately otherwise they are not going to switch on my DSTV. Speachless as i was, i decidet to conform and i payed the R260 so that my dstv can go on. I was told i should pay pro rata of R260 within 24 hours, which will last me until the 15th of March and i did. Now as i speak, my dstv is off again and today is the 13th. I feel multichoice is taking me and the whole of South Africa for granted for not having proper facts and blue system print that the represatatives follow and i feel they put untrained representatives on their call centers. All the agents i have spoken to aince the 1st of March have bee thumb sucking all information and billing they have been giving me. No today i calles again to find out why they disconected and i am now told about a new billing of R1040 which i am supposes to pay today so that they can reconect. Something completely different from what they said last week. Thing is now my dstv is disconected every week now and no one can account for this. I want all calss recorded listened to and my dstv back on. Are they monopolising on the fact that i have no were else to go? Acc num : ********** 4