KR
Ken R
1 reviews | Active since Nov 2022
02 Dec 2024, 15:44
Multichoice disatisfaction
With the 1 December 2024 being on a sunday the payment to Multichoice was only processed today being the next business day. I was disconnected due to the payment not being received on sunday the 1st. I made payment this morning and sent the payment advice via the bank. I was advised by Multichoice that that system does not work and I need to send the confirmation via my private email. Over an hour later I was lucky to have been reconnected. What an utter waset of time. So inconvenient.
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DStv (MultiChoice)'s replyOfficial
02 Dec 2024, 15:50Hi Ken,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply02 Dec 2024, 15:50
Official
Hi Ken,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Best regards,