MULTICHOICE DESTROYING MY LIFE

I am so frustrated by Multichoice's willingness to resolve customer queries. What you get instead, is a slap on your face. Since September 2014, I have been trying to resolve my query with Multichoice to close my DStv account and stop debiting orders. Multichoice didn't close my account and they continued to debit my bank account. I tried, countless of times, to get Multichoice to assist me, but they were not helpful at all. I then decided to dispute the information with the credit bureaus in an effort to try and get Multichoice to respond to my query, but they decided to throw me out. I was left stunned and couldn't believe. I have since decided to take the matter up with my attorneys and Credit Ombuds. I am left inconvenienced, devastated, have to spend time and money to try and resolve a simple query. Should Multichoice have cancelled my subscription and stopped debit orders running from my account, I wouldn't be in this mess. Hence I say I regret giving Multichoice permission to my bank account, a mistake I would forever regret. Today I am suffering. This is so frustrating and disturbing but guess it's a lesson learnt. As for Multichoice, I will continue to fight this sabotage.