MultiChoice De*****ing SA Citizens

DSTV(MultiChoice) is currently de*****ing their clients. I have been a loyal paying client for 5years plus. During November 2019, I app**** for the black Friday dstv compact promotion which was advertised for R499 pm, access fee included, installation and pvr decoder. The device was eventually installed in January 2020, I also opted for the reduced showmax subscription of R49pm. Thus my bill should be R548pm. They are currently billing me R836.55. When i contacted the live chat they indicated that i was in arrears and that my subscription is R698. Yet my statement for 01-31 Dec 19 reflects that I payed everything. The consultant could not provide any statements for 01-31 January 2020 and was unable to assist further. Instead I was informed that it was escalated to the price lock team ( Are they not MultiChoice as well) I was issued a reference number: Ref ***2, but when I asked if i do not get contacted, I was told to either call the call center or use the live chat again. This just seem as a wild goose chase.

Please people I advise you, rather get a tv box and make use of services like netflix or choose a OpenView decoder. MultiChoice is committing *****, and *****ing from their clients.

I will update this review if I hear anything from them, which i doubt.