MultiChoice debits my bank account for no reason!

On Saturday, 29th of August, MultiChoice debits my bank account with the amount equal to a full months subscription fee. This after my dstv account has not been active for exactly 1 year! If this is not *****, I do not know what is. Upon calling the call centre I was welcomed with a consultant hanging up after she heard my query. Persistently calling again got me to a friendly gentleman who told me it was a system error and it will be corrected on Monday as the financial department do not work on the weekends. Here I am, on a Wednesday night, still waiting for a ********** transaction to be reversed. <br> What a way to start Spring.. With R889.84 less in my bank account. MultiChoice - please get your act together. Probably the most expensive service yet you fail to deliver. <br> <br> I wonder where the money goes that gets subtracted from those that has suspended their accounts and are not vigilant enough to keep an eye out for the ******. <br> <br> Please - I need this transaction reversed ASAP. <br> NO EXCUSES <br> <br> DISAPPOINTED <br> <br> And awaiting response