MULTICHOICE debiting premiums they can't even explain

I'm utterly frustrated, angry & dissapointed at Multichoice in how they are treating clients. I'm on a 24 month price lock plan & I've been paying R754 all along until this 1. They don't inform you that your contract will expire 2. 01 Jan 2024, they decided to add Disney plus, without no request from me & charged me R139 extra for it(total debit R893) . Upon querying it on 03 Jan 2024, they processed a reversal & never bothered to credit the amount on to the next instalment. 3. 02 Feb 2024, they debited me yet an incorrect amount(R856.67). When I call them, they claim my contract expired end of December 2023 - yet they charged me R89 for the 24 months Explora Ultra Payment Plan. How is that? 4. They charged me for subscription on both 03 January 2024 as well as 31 January 2024(twice in one month). They can't even explain the calculations

I am sick & tired of Multichoice DSTV with their *****ulent way on doing business.