Multichoice debiting my account without permission

Item: DStv (MultiChoice)
Rating: 2
Author: Mallory M

I'm loggin this via Hello Peter since I cant seem to get through your call center. You debited my account on the 27th of August for an amount R1000.83. I do not currently have an active account with Multichoice so have had my bank reverse the debit but I want to ensure that this never happens again.

Helpful (0)

Replies (1)

DStv (MultiChoice)'s replyOfficial

04 Sept 2015, 13:36

Hello jabb3rwoq,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

DStv (MultiChoice)'s reply04 Sept 2015, 13:36

Official