LN
Liziwe N

1 reviews | Active since Dec 2019

19 May 2020, 09:03

Multichoice

Multichoice denies receiving payments and the close your subscription. And when you call in to resolve the issue you get agents like Bongani who will put you on hold for 10 minutes and not bother explaining what's happening on their side. Multichoice needs to remember it's not doing us a favor but its offering a service that we paying for. And I think their agents needs to be reminded of that.

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Replies (2)
LN
Liziwe N's update19 May 2020, 09:39
Reviewer Update
Also note that I have spoken to 3 of your agents already and I have not gotten any answers.
LN
Liziwe N's update19 May 2020, 14:30
Reviewer Update
Thank you