Multichoice Customer Service

Multichoice might have the best entertainment in the country but they have the worst service I ever seen. Their customer service is just pathetic. I had showmax and decoder insurance added to our account without our knowledge, I had E.F.T payment not found even after sending proof of payment, in the meantime I was disconnected until after almost two weeks when they eventually they found the payment but I was not re-embersed the days without service. When you rate their service of their customer service with a 0, there is just no follow up. I don't care anymore there's Netflix and cheaper unlimited data out there.