Multichoice customer service - DESPICABLE SERVICE CONTINUES!!!!!!!

<p>After endless phone calls and emails multichoice once again disappoints with crediting my account after I specifically requested that they pay the money they overcharged me by 20 times back into my account.</p> <p> </p> <p>What does one need to do to get acceptable service from these people.</p> <p> </p> <p>What really baffles me is that if these idiots contacted me to make an arrangement I am sure we could have reached some sort of agreement, yet they make decisions on my behalf and then have the audacity to send me a smug email telling me that the error has been rectified.</p> <p> </p> <p>I am no longer asking… I am pleading on my knees for someone at Multichoice to contact me who is not a complete jester. I have without a doubt been shown that the Multichoice call centre as well as the correspondence department is not capable of providing acceptable customer service.</p> <p> </p>