1 reviews | Active since Dec 2013
Multichoice customer service and accounting sucks
<p>I am sooooo .........(big swear word) annoyed with Mutlichoice. I took out the deal of R899 to upgrade to the Explora and for the second month now they are deducting that plus my old subscription fee. When you phone the call center and ask for accounts, "sorry sir I cannot put you through to them!!!!" Then who the ....... (same big swear word) hell can sort this problem out so that I do NOT have to wait another week for my refund. A couple of thousand subscribers with this problem and the interest on R1100 per subscriber for a week - tidy sum of money!! Love to know if anybody else is/has experiencing/ed this problem.</p>
Dear Glen
We fully understand the frustration and irritation that you may have been experiencing in this regard.
Your enquiry has been referred to our PriceLock department for urgent assistance.
They will contact you directly with your concerns as soon as possible.
Regards
Elna
Dear Glen
We fully understand the frustration and irritation that you may have been experiencing in this regard.
Your enquiry has been referred to our PriceLock department for urgent assistance.
They will contact you directly with your concerns as soon as possible.
Regards
Elna