kK
kallie K
1 reviews | Active since Apr 2011
31 May 2022, 18:09
MULTICHOICE CUSTOMER CARE AGENTS CLUELESS
Multichoice has now taken 14 days and could not resolve my problem of logging in to the dstv now website. After calling then at least 8 times and despite spending almost an hour on the phone with one of the agents today the 31st may 22 and promises that the log in will now sorted within an hour.That was 6 hours ago and i still cant log in to view my account or life stream
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
31 May 2022, 20:17Hi Kallie,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply31 May 2022, 20:17
Official
Hi Kallie,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
kK
kallie K's updateReviewer Update
01 Jun 2022, 07:42yes I know you have been attending to it for 15 days now. It is a simple process of just unlocking the profile and check why it was locked and by whom. Customer care asked for my id and details I sent it 10 days ago still not resolved
kK
kallie K's update01 Jun 2022, 07:42
Reviewer Update
yes I know you have been attending to it for 15 days now. It is a simple process of just unlocking the profile and check why it was locked and by whom. Customer care asked for my id and details I sent it 10 days ago still not resolved