MULTICHOICE COMMITS ***** BY ACTIVATING ACCOUNTS WITHOUT CLIENTS AUTHORITY OR CONSENT

Multichoice activated my account a few months ago without my authority or consent. If i did not receive an sms today for an amount they are going to debit from my account, I would have never found this out. My account was last activated 3 years ago and my phone number never changed, this means that one of their staff members activated the account without doing a security check, or could possible be involved in this ********** transaction. They refuse to forward me the voice recording or provide me with any information on how they were able to proceed without my consent...THIS IS *****!!!