LD
Leonard D
1 reviews | Active since Mar 2009
30 Mar 2015, 22:07
MULTICHOICE CHEATS SUBSCRIBERS
How does Multichoice get away with *********** their customers. I paid for a FULL month subscription on the \premium"package. A calendar month paid in ADVANCE should include ALL 31 days i.e. March 1 to March 31 inclusive"
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Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
31 Mar 2015, 12:38Hello lennydee,
According to our records your service has never been disconnected .Your service is active and is due for payment on the 1 April 2015.
Please advise on the error code you receiving on your decoder in order for us to assist you accordingly.
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
You may also request assistance from any of these channels:
Our Contact Centre is open seven days a week from 07h00 to 23h00 to assist telephonically
o -The Dstv Forum on www.dstv.com
o -Twitter@DStvCare
o -Facebook/DStv
o - ***
Your support, and that of all our customers, is important to us.
Regards
Rupert
According to our records your service has never been disconnected .Your service is active and is due for payment on the 1 April 2015.
Please advise on the error code you receiving on your decoder in order for us to assist you accordingly.
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
You may also request assistance from any of these channels:
Our Contact Centre is open seven days a week from 07h00 to 23h00 to assist telephonically
o -The Dstv Forum on www.dstv.com
o -Twitter@DStvCare
o -Facebook/DStv
o - ***
Your support, and that of all our customers, is important to us.
Regards
Rupert
Best regards,
DStv (MultiChoice)'s reply31 Mar 2015, 12:38
Official
Hello lennydee,
According to our records your service has never been disconnected .Your service is active and is due for payment on the 1 April 2015.
Please advise on the error code you receiving on your decoder in order for us to assist you accordingly.
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
You may also request assistance from any of these channels:
Our Contact Centre is open seven days a week from 07h00 to 23h00 to assist telephonically
o -The Dstv Forum on www.dstv.com
o -Twitter@DStvCare
o -Facebook/DStv
o - ***
Your support, and that of all our customers, is important to us.
Regards
Rupert
According to our records your service has never been disconnected .Your service is active and is due for payment on the 1 April 2015.
Please advise on the error code you receiving on your decoder in order for us to assist you accordingly.
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
You may also request assistance from any of these channels:
Our Contact Centre is open seven days a week from 07h00 to 23h00 to assist telephonically
o -The Dstv Forum on www.dstv.com
o -Twitter@DStvCare
o -Facebook/DStv
o - ***
Your support, and that of all our customers, is important to us.
Regards
Rupert
Best regards,