Multichoice cheated me.

I called in to downgrade my package from Premium to Easyview. The agent told me that she had done this and that I would not be charged. I checked my bank statement 10 days later and they had charged me. On top of this, they had downgraded me. So I ended up paying for Premium and getting Easyview. When I contacted them they couldn't answer my question as to why the agent told me I would not be charged, and did not seem interested at all. They simply do not care, and this showed. They are an *********, greedy company who rip their customers off without conscience. I strongly suggest you watch Multichoice very carefully when dealing with them.