Multichoice

I find it very disgusting how multichoice goes about business,i complained about thier service on the 22 nd off March ,till date no one from multichoice hss bothered to call me back a month later ,no feedback . I dont understand how im billed R1480.10 for dstv compact subscription,i had a app**** for a dstv router,that has never worked till date,i spoke to a consultant on Saturday the 4th off March who assured me that the deal has been cancelled cause I don't have access to fibre in my area,prior to that the consultant that sold me the router assured me there is fibre in my area after she checked two times on her system,a consultant by the name off Anda told me everything is cancelled on the 4 th off March and promised to get me a new deal on Monday the 6 th of March till present moment that consultant has not called me back,my last review on the 22 nd off march till now no one has called me from the multichoice hello peter team instead il get an automated response. Multichoice is really disgusting when it comes to customer service..im cancelling my subscription as of this month,i cant be paying for dstv and then beg for a service.This company has the worst customer service its beyond disgusting.😡😡😡🤮🤮🤮