LS
Lauren S

1 reviews | Active since Sept 2019

25 Sept 2020, 15:50

MULTICHOICE BILLS THERE CUSTOMERS HOW THEY WANT TO

I have been billed for Showmax on my account which I did not request or registered for.

I would like Showmax removed & cancelled from my account with immediate effect.

I request a refund of the monies deducted from my account for Showmax.

I don't know when or where Multichoice was granted my permission to add Showmax to my account & also just deduct the monies without my knowledge.

Please resolve this matter asap!

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply25 Sept 2020, 15:54
Official
Hi Lauren,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team