Multichoice billing mess

I'm beyond frustrated with mulitchoice and its billing problems. you have been having these since the beginning of time, I do not have the energy to constantly sit on the phone to ask you why you have such an *********** system. In recent weeks i contacted you twice already to query and have my balance rectified of which i was told the matter would be escalated and a reconciliation with the correct amount of ± R759 would be done. As i awake this morning i noted an attempted debit order on my account for the amount of R2129 like i said before should you attempt this i will cancel the debit order as its to my inconvenience to constantly query your errors. You approached me and sold me the package for a fixed rate over a 2 year period now you are trying to con me out my money. The only reason i have mulitchoice is my daughter even with that the cartoons are constantly on repeat which i found appalling how do you re-run the same episodes on cartoons. its not amusing for a child to watch the same thing over and over again. As per my telecom with the call center agent on the 13/12/2018 at 07:12 am and again and 09:57 when i spoke to Sibongile fix this or i cancel. Expect a call from me today i tired of wasting my time with you.