1 reviews | Active since Sept 2009
Multichoice billing *****
I was on the price lock and hadn’t made payments for a couple of months in Dec I owed 6000 and I made payment arrangements then the amount moved from 6k to 9000 when I ask for explainations there are none. Then now in may my debit order was reversed and my disconnected for two weeks and all of a sudden i payed 1200 after that two weeks and now I owe over 2000 and no one can explain why. For the past month phoning almost everyday to get the settlement amount so that I can pay it off I keep on being told it’s escalated no one can work out the amount. This billing problem needs to be fixed this unfair practice and I asked for complaints line and I was given a wrong number
Dear Thembakazinjabulo
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Thembakazinjabulo
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Good day Thembakazinjabulo
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We currently investigating your concerns with our Price Lock department for urgent resolution.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,
Good day Thembakazinjabulo
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We currently investigating your concerns with our Price Lock department for urgent resolution.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,
Good day Thembakazinjabulo
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We currently investigating your concerns with our Price Lock department for urgent resolution.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,
Good day Thembakazinjabulo
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We currently investigating your concerns with our Price Lock department for urgent resolution.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,