Multichoice billing dept is useless

<p>Multichoice is taking a debit order from my account every month. Hence my surprise when i get an error 16 code which means my account is in arrears. I called the call centre and sent through the proof of payments and was asked to hold on. 45 min later and i get told that she has found the problem. The problem is I haven't paid!!! OMG. 45min to get told i need to pay before she can turn it back on, ignoring the fact that DStv has taken the money from my account. That happened over a month ago. Multichoice is still taking the debit order and i still don't have access to DStv services. Luckily i have realized that i can actually do without DStv. The funniest part is when i tried to cancel my dstv subscription and was told i need to pay up in full before they can close the service. Haha Bunch of useless clowns.</p>