1 reviews | Active since Jun 2016
Multichoice bill
<p>I have been disconnected from DSTV for 8 months ,due to living with someone else where I could not put up my Dish.</p> <p>I now need to dish out R6767.83 to re-connect, that is way too much? I haven't been connected, thus have not been able to use the product. I need clarity on this, and would there be an option for a payment plan? Surely I can't be charged arrears for months that I was not connected?</p> <p> </p>
Dear Chris
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Hello Peter team
Best regards,
Dear Chris
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Hello Peter team
Best regards,
Dear Chris
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Hello Peter team
Best regards,
Dear Chris
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Hello Peter team
Best regards,
Dear Chris Erasmus
We are unable to access your DStv account in question. Kindly provide us with one of the following details privately for further assistance:
· Multichoice Customer number or
· ID Number
We await your response
Regards
Elna
Best regards,
Dear Chris Erasmus
We are unable to access your DStv account in question. Kindly provide us with one of the following details privately for further assistance:
· Multichoice Customer number or
· ID Number
We await your response
Regards
Elna
Best regards,
ID nr ***
MC Erasmus
My sel nr you have on system would be *** (but I use ***)
ID nr ***
MC Erasmus
My sel nr you have on system would be *** (but I use ***)
ID nr ********** 159088
MC Eras
ID nr ********** 159088
MC Eras
Dear Chris Erasmus
Thank you for your prompt response.
We have forwarded your complaint to the PriceLock team, they will contact you directly with your concerns shortly.
Regards
Elna
Best regards,
Dear Chris Erasmus
Thank you for your prompt response.
We have forwarded your complaint to the PriceLock team, they will contact you directly with your concerns shortly.
Regards
Elna
Best regards,
Can you confirm you received my Details?
Can you confirm you received my Details?
Still no one from Pricelock contacted me?
Still no one from Pricelock contacted me?
Good day Chris Erasmus
We have sent a follow up request to the PriceLock team, they will contact you shortly for further assistance.
Regards
Elna
Best regards,
Good day Chris Erasmus
We have sent a follow up request to the PriceLock team, they will contact you shortly for further assistance.
Regards
Elna
Best regards,
Good day Chris
We understand that our Pricelock team was in touch with you and your query has been further referred to our finance department to assist with payment arrangement.
Should you need any further information, please feel free to contact us via ***.
Regards
Elna
Best regards,
Good day Chris
We understand that our Pricelock team was in touch with you and your query has been further referred to our finance department to assist with payment arrangement.
Should you need any further information, please feel free to contact us via ***.
Regards
Elna
Best regards,
Thank you - they have clarified everything and we made an agreement. I would be happy to change the review to a positive one.
Thank you - they have clarified everything and we made an agreement. I would be happy to change the review to a positive one.
You're welcome
Best regards,
You're welcome
Best regards,