Multichoice Bill 10 X the correct amount

With a perfect BEEE rating and all the knowledge out on the street my suffering with Multichoice is not over yet. (See Hello Peter Report of 17 July 2015). With Graham Tarr on the other side I struggled more than 2 hours just to get my 6 X decoders on-line again. He was so arrogant that he did not see the problem to let me wait at the decoder for ore than an hour on a Friday afternoon. Not clued up at all. BUT now, after one and a half months his incompetence shined through yet again. On 1 September 2015 Multichoice deduct R 12 026,75 from my account. And what a unpleasant journey to get Multichoice to fix this. All the systems are slow, or not working. The one person refer you to the next who's phone only rings 5 times and the disconnect automatically. I went to the bank to reverse the transaction. I am sure the next thing DSTV is going to do is to cut all my decoder's signal. No one can help me and every call centre agent want 24 to 48 hours to give feedback. My normal monthly account is R 1 112,00 per month. I will keep on reversing the transaction at the bank until you deduct the correct amount.....and do not dear to switch me off. You will pay for every empty room.