MULTICHOICE BEING PAID FOR NOW SERVICE

Hallo Peter. I have serious issues with Multichoice. I pay my service on time every month, which is due on the 26t, i pay on the 25t. On The 23rd of December 2019 i paid my DSTV account, after 10 days it was cut, without notifications, and i phoned and was told that payment was not allocated, the will do it right not and they activated it, for three days my service was cut again, it was activated once again with difficulty, three day later it was cut again and I spoke to Lindiwe, she was rude arrogant and sarcastic - very bad service...eventually i spoke to Jada which was very helpfull and apologise and explain to me what happened and she activated. It. Three days later it was cut and I spoke to Noerdeen. I dont even know why Noerdeen is working, as I was not even interested in assisting me at all, He is clearly not in the mood to work, so i have been paying DST for no service, Noerdeen refuse to activate it and said that i am oustatnding with my dstv payment. Why was it on and only started cutting service withouth notification after 10 whole days...now there is a problem....and why did they send an SMS saying that we must pay R240 in December, and advised it telephonically as we as we paid over for some time, and Noerdeen do not want to assist herein. There is other people that need jobs, have people s****s and is willing to work. Why can Jada be helpfull but Noerdeen and lindiwe not. I have asked for Jada and Noerdeen told me she is not in. He ****. WHY?????????????????????????