NM
Nonjabulo M
1 reviews | Active since Dec 2021
27 Jul 2023, 17:37
MULTICHOICE BAD SERVICE
Multichoice call centre agents are just as useless their service , I was double charged on my account and apparently I chose a difference subscription and when I asked them for the call recording or who authorised that suddenly no one knows , my enquiry was escalate but never got any feedback … spoke to Nomsile the consultant ,she gave me a run around until I ran out of airtime. They don’t even have the decency to call me back since she said she will request for a supervisor to call me . This is the reason why dstv is losing its customers , it’s kaak bad and their service is ridiculous.
Helpful (0)
Replies (1)0
Replies (1)DStv (MultiChoice)'s replyOfficial
27 Jul 2023, 17:40Hi Nonjabulo Mpila,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply27 Jul 2023, 17:40
Official
Hi Nonjabulo Mpila,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
