NM
Nonjabulo M

1 reviews | Active since Dec 2021

27 Jul 2023, 17:37

MULTICHOICE BAD SERVICE

Multichoice call centre agents are just as useless their service , I was double charged on my account and apparently I chose a difference subscription and when I asked them for the call recording or who authorised that suddenly no one knows , my enquiry was escalate but never got any feedback … spoke to Nomsile the consultant ,she gave me a run around until I ran out of airtime. They don’t even have the decency to call me back since she said she will request for a supervisor to call me . This is the reason why dstv is losing its customers , it’s kaak bad and their service is ridiculous.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply27 Jul 2023, 17:40
Official
Hi Nonjabulo Mpila, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team