SB
Sibahle B

1 reviews | Active since Sept 2015

05 Sept 2016, 21:09

Multichoice bad service

<p>I payed my DSTV on the 25 via Absa they deactivated my services friday I phoned them the re activated it nw again its de-activated.... I bought 30airtime tried to phone I could'nt get thru.... Its very boring cz I payed the dstv very early I dont understand this nw I must sit without watching tv</p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply06 Sept 2016, 08:29
Official

Dear Sibahle

We are looking into your query. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Enquiries team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply06 Sept 2016, 16:02
Official

Dear Sibahle

Upon checking your account, we can verify that your account is overdue with R433.88 that’s why the service is disconnected.

The last payment we received was of R 380.46 dated 25-07-2016 and that was to cover you till the 25th of August since your payment date is the 26th of every month. We didn’t receive any payment for the period 26-08-2016 to 25-09-2016.

If there is any other payment you have made after the one dated 25th of July, please send us your proof of payment to *** so we can investigate. You will then receive a case reference number which we will need to trace your proof of payment. If not kindly pay R433.88 to reconnect your service.

Should you have further questions, please do not hesitate to contact us.

Regards

Elna

Best regards,