Multichoice Bad service

I am just.****ed abt Multichoice conduct..I called told them my payment date has changed in Spetember..(guess whoever talk to never did her duty to make amends)This month took initiative to call again n remind them but guess what they cut off my services before even pay date.Excuses they give is pro rata..not adress fact they failed change my billing date.. That very very poor poor service.Who would pay before even your pay date.That sucks big time..no wonder people switch to Netflix..