MULTICHOICE BAD LIVE CHAT SERVICE

I was on live chat with one I their agents Danisile Sokela trying to find out of my payment reflects on their side. But when I got home my subscription was cut off, the kids went the whole day without tv. My debit order date is the 7th of each month so this agent just cut me off. I went back onto the live chat and spoke to Mamokete, who did not have a clue on why I have been cut off. Asked them several times to listen to my calls. And then she kept saying I owe May. Wow! Have her my number and asked her to give it to her manager...nothing I'm still cut off. BAD BAD SERVICE. 03 June 2019 21:28 I've been on the phone with her for over 30minutes and now she just stopped responding and my tv is still cut off. Disappointed