CS
Cynthia S
1 reviews | Active since May 2020
10 May 2021, 23:05
Multichoice bad company
I downgraded my package in January due to lack of finances. One month they take money we agreed on the other they go back to the amount I don't afford. I phoned them several times and they promised to sort me out. Instead of them sorting the package and refunding me. They switch a dstv. They are very bad company to me.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
11 May 2021, 08:18Hi Cynthia,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply11 May 2021, 08:18
Official
Hi Cynthia,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
11 May 2021, 13:07Hi Cynthia,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, I confirmed that I've activated the DStv Access and the amount to be debited on 28 May 2021 is R97.34. Then going forward from the 28 June 2021 amount will be R220.00.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, I confirmed that I've activated the DStv Access and the amount to be debited on 28 May 2021 is R97.34. Then going forward from the 28 June 2021 amount will be R220.00.
Kind Regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply11 May 2021, 13:07
Official
Hi Cynthia,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, I confirmed that I've activated the DStv Access and the amount to be debited on 28 May 2021 is R97.34. Then going forward from the 28 June 2021 amount will be R220.00.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, I confirmed that I've activated the DStv Access and the amount to be debited on 28 May 2021 is R97.34. Then going forward from the 28 June 2021 amount will be R220.00.
Kind Regards,
DStv: Hello Peter Team
Best regards,