Multichoice are *****ing money from me

I joined DSTV streaming in July 2024 using my credit card. For 2 months things were fine, but then they kept cutting me off saying I hadn't paid despite the money going off to them every month on the same date. In September and October it took 2 weeks to resolve each time. Frustrated with their shoddy service, I cancelled my subscription at the end of October.

Heard nothing from them thereafter, as you'd expect. Our relationship was over. Then on December 21, just before Christmas, R814.49 was taken from my credit card with the same notification as always - 'Pay Recur DStv Gauteng'

Basically, Multichoice just stole almost R1000 from me at the time of the year when we most need our money to enjoy time with our friends and loved ones. Absolutely beyond shocking that they would do this, though given the level of competence they've displayed so far, I'm not particularly surprised.

They really are a disgrace of a company. If it was possible to give zero stars, that's what they would receive. One star is ridiculously generous considering the shoddy service they provide. Now they have crossed the line into outright ********ity, taking money from someone who they do not have the right to take it from.