RB
Reinhardt B

1 reviews | Active since Mar 2009

28 Mar 2015, 10:46

Multichoice are **********! Beware.

I cancelled my service with them effective 1 Nov '14. This was confirmed by email from them. Ever since, the account was still running, and they kept sending an ever-growing bill. Each time I emailed them in this regard they pretended not to know about it and denied it. Yesterday AGAIN I received a bill which is now at over R1500. All this despite continuous correspondence. I refuse to pay as I have proof of their confirmation of cancellation and it is very obvious they are trying to de***** me. Several people I know of have had similar experiences of their ******* conduct. I wonder if their share holders are aware of this ************ conduct?

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply29 Mar 2015, 14:16
Official
Hello capedoc,

We would like to sincerely apologise for the delay and any inconvenience caused.

As per our telephonic conversation you were not able to speak at the time. Please refer to your personal e-mail address for further information with regards to your complain.

Regards

Nesta