multichoice are ******

Last week I wrote a rewiev about MultiChoice based on the poor service they have on decoder insurance. I mentioned that since the decoder insurence only deducted for a month before it was damaged, I was told that they would cover after 3 months. They seem to be operating like funeral covers, have a waiting period of 3 months. Even funeral covers, cover immediately in case of accidents. I still maintain that they are not just daylight ******s, they're ******.

When I wrote the review last week. Their response was that they will provide me with feedback ASAP. Since Friday, they never responded and that is exactly how ****** behave. DStv multichoice requires a reputable competitor that will milk money from subscribers for poor service, repeated broadcasting etc.

If they cannot handle this why they can't send me details of ombudsman. Their services sucks, I was told to wait for three months and that means I must continue to pay. What is the point of having insurance? They might as well be treated as companies that do not respond on this platform.

Thanks