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rM
rhyan M

1 reviews | Active since Nov 2013

10 Mar 2018, 10:38

Multichoice are a bunch of *****s

Multichoice has the most uninformed staff I have ever seen they cant even help you when you have a problem and also my payment that I have made last month somehow dissipeared and they can tell tell you where the money is one of their staff members also ******* me into upgrading to a higher package because it was a special but now no one knows who that person was now they apparently cant see who I spoke to and now I have to pay the full price my account is completely messed up there is reversals done and no one can tell me where my money is now useless people

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply12 Mar 2018, 08:08
Official

Dear Rhyan

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

rM
rhyan M's update16 Mar 2018, 20:52
Reviewer Update
It has been a week apparently multichoice tried to contact me but I did not answer that is strange because I carry my phone 24/7 and always return calls whitch I missed they also asked me a question and I answered it via private reply on hello peter that was tuesday but till today no one bothered to even called me in the meantime my services has been cut again but I am not paying them a cent further till my problem is sorted ,that decoder can stay disconnected I have other methods to whatch intertainment these people dont care about you if you dont have the premium package
rM
rhyan M's update19 Mar 2018, 20:50
Reviewer Update
It is going in for two weeks now and I have spend over R500 in phone calls to these people with no joy I called them again last week Saturday and spoke to a Katlego Le***a she told me to forward her the proof of payments and I did then she will activate the account after 4 hours she send me an email stating that she only received on of the proof of payments I forward it to her again this morning but no feedback then I decided to call again today when a lady called DEMI only told me that I should have send the proof of payments to another email and not to the consultants but why in the first place did they tell me to send it to them I have now decided to go to the ombudsman to get all my money back if this is not solved by the end of this week pathetic service and rather take out a netflix subscription