Multichoice and their staff robs the people of SA

My DSTV account was paid on the 31 Aug15. My DSTV was disconnected on 8 Sep15. I spoke to complete arrogant *****s who requested on 2 separate occasions for me to email proof of payment. I did email proof of payment immediately. I was travelling and arrived back in SA today 18Sep15 only to find my DSTV disconnected again. Meshak (call centre team leader) confirmed with me on telephone. The whole conversation is recorded. He confirmed to call me the next day 9Sep15 at 15:30 to explain to me what has happened and how this whole situation will be resolved. To date, I have not received a return call or email as he has my email address which he can use to explain the way forward with my case. <br> I would like to know if Multichoice always employs dimwits for staff and does multichoice train their staff not to allow the PAYING CUSTOMER to speak to a call centre team leader and most important. <br> If multichoice is robbing me of my R425, HOW MANY MILLIONS IS MULTICHOICE MAKING ROBBING ALL OTHER HONEST PAYING PEOPLE IN SOUTH AFRICA!!!!<br> I am totally disgusted at the manner in which multichoice chooses to operate its business. <br> I will not leave this matter and will get to the bottom of this!!!