1 reviews | Active since May 2016

15 Jun 2019, 10:15

MULTICHOICE AND "SERVICE DEPARTMENT"

I app**** for a price lock deal. What a joke. First it's approved and I was told delivery would be within the week. After waiting a week I called to follow up. I was told they were delayed but delivery would take place within a day or two.

Three days later I called to follow up again. I was then told that there is an issue with Bank verification. I sent a statement through straight away and was told on the phone all was now in order and the deal was done.

Another two days down the line still now delivery. I called again and was told delivery would be that day or the following day. THE FOLLOWING DAY I CALLED. NOW IT IS STILL GOING THROUGH VERIFICATION. I put the phone down and called someone straight after to test the level of bull**** stories they can come up with. AS TRUE AS NUTS I WAS TOLD THE DEAL IS THROUGH DELIVERY BY THE 18th. What the actual.

Multichoice If you ever read these reviews your customer service and agents that work there are a joke. JUST SAYING.

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