NF
Nico F

1 reviews | Active since Oct 2011

02 Jan 2021, 11:05

Multichoice and Aerilaexcellence (Pta East MC outlet) are pathetic!

GD I send an email on various occasions to MC to DSTV.help. I got no reply or preferable a phone call. As an installer I got lots of old decoders from my DSTV customers after I upgraded them. I always have a problem of transfer of ownership. I cant remember all the customers where I got decoders from and the documentation has also been changed since then. I told MC if they don't response or help me I will do a review on HelloPeter. They ignored me and here I am.

I sold decoders. Some guys could transfer it to heir names. With the exact same documentation, they cant get it done at Pretoria's MC branch who call themselves Aerialexcellence. I always have problems with them. My customer was humiliated by them after he stood in a queue for close to 2 hours.

I got an affidavit from SAP with a list of all decoders serial numbers and smartcards. This was instructed buy multichoice!!! I would like MC to mark all my decoders as second hand as I'm the new lawful owner of these decoders. Some guys want to come and return decoders I sold them and they want to go for OVHD!!! Hope to here from you soon!!!!

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply02 Jan 2021, 12:42
Official
Hi Nico,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
NF
Nico F's update14 Nov 2022, 12:29
Reviewer Update
I'm still waiting for Multichoice to contact me ***