MULTICHOICE AGENTS - UNTRAINED AND UNHELPFUL

I am now totally disgusted with Multichoice, the call center seem to be determined NOT to help you in order to ensure that one has to call in one of their Agents, which costs thousands only to find out that the call center should have fixed the said problem, they are not even trying to hide this anymore it's very blatant what they are doing. I can only wonder whether or not the call center agents are receiving a kick back from the said providers. <br> <br> Once again, I am experiencing signal problems and once again the call center agent and the so called supervisor could not assist, their level of expertise did not seem to go beyond rebooting and telling you to call one of their agents. I am not going to do this for the third time in six months.<br> <br> It's high time Multichoice had a proper competitor because their arrogance has reached a level only expected from the likes of Telkom and the training of their technical staff is sadly lacking, one has to wonder if they even know how to work a decoder, let alone assist with the problems. <br> <br> I intend to broadcast this on social media because Multichoice customers are clearly being conned and need to know that this is happening to them.