MLVH
Magda L Van Heerden

1 reviews | Active since Jan 2018

28 Aug 2018, 15:20

Multichoice ....... AGAIN!

I have now had just about enough of Multichoice. I have been having issues with my account for over a year now and it still seems that Multichoice just does whatever the hell they want.

It started with me changing my banking details and no one being competent enough to update my profile on their systems. I have wasted so much airtime contacting Multichoice, wasted so much time mailing, and going into the Multichoice offices at N1 City Cape Town and now I am seriously fed up. Every single month Multichoice just decides what amount they want to take off my account, after numerous arrangements that seem to mean absolutely nothing? Even arrangements made by myself and one of your managers does not mean jack ****. I will give Multichoice 30 days from the date of this post to respond, and get a manager to contact me, whereafter I will be canceling my subscription with them. I have more then enough e-mails between myself and Multichoice to back up my case. I am so tired of getting thrown from one person to the next, getting **** to, and then having to waste MY time trying to fix a f'up initially made by Multichoice.

Please get someone from your MANAGEMENT to contact me as soon as possible as I am now DONE with Multichoice and its incompetency.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply28 Aug 2018, 16:33
Official

Dear Magda L Van Heerden

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team