ZM
Zandy M
1 reviews | Active since Mar 2017
02 Mar 2017, 18:14
MULTICHOICE AGAIN
<p>I think if Multi choice can get competition can start giving customers a good service.</p> <p> </p> <p>The lady of Khumo in JHB multi choice call centre is telling me cannot reconnect my services because i need to give her the number i used to call on the call centre to downgrade my services.</p> <p> </p> <p>So i need to wait till tomorrow to get the number without my DSTV services active. What is customer service? Im so angry
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Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
02 Mar 2017, 18:28Dear Zandy Mags
We acknowledge receiving your query. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply02 Mar 2017, 18:28
Official
Dear Zandy Mags
We acknowledge receiving your query. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
03 Mar 2017, 14:54Dear Zandy Mags
Thank you for taking our call. As per our telephone discussion we have reconnected your service to the Access package.
You currently have an outstanding amount of R33.63. Your payment date is the 25th of every month, total amount due on the 25th of March will be R132.63 thereafter it will be R99.
Further please note that your payment must reach on or before your payment date to avoid disconnection and being charged reconnection fee.
Should you have any further questions, please feel free to contact us via ***.
Regards
Elna
Best regards,
DStv (MultiChoice)'s reply03 Mar 2017, 14:54
Official
Dear Zandy Mags
Thank you for taking our call. As per our telephone discussion we have reconnected your service to the Access package.
You currently have an outstanding amount of R33.63. Your payment date is the 25th of every month, total amount due on the 25th of March will be R132.63 thereafter it will be R99.
Further please note that your payment must reach on or before your payment date to avoid disconnection and being charged reconnection fee.
Should you have any further questions, please feel free to contact us via ***.
Regards
Elna
Best regards,