EB
Eugene B

1 reviews | Active since Jul 2016

27 Jun 2018, 16:21

Multichoice acted in neglicence

We had an account with Multi choice. The account was paid up, and we cut all ties with DSTV. But DSTV never updated our credit reports, with the credit bureaus accordingly. We are now referring this matter to the Ombudsman, as Multichoice have acted negligently, and needs to own up on this.

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply28 Jun 2018, 09:13
Official

Dear Eugene Buitendag

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

EB
Eugene B's update28 Jun 2018, 17:06
Reviewer Update
Please note that we have no referred this matter to the Ombudsman for resolution, as we have had no feedback from Multichoice what so ever.
EB
Eugene B's update29 Jun 2018, 09:36
Reviewer Update
Still no feedback? My wife and my whole family subscribes to DSTV, and this is how you treat your customers?