Multichoice Accounts not doing their job

<p>My dstv stopped working took it to my nearest branch where I was told that the reason was because the was an amount in arrears of over R5000 ,I find this hard to believe and whose fault is it as I'm on the price lock subscription which is a debit order and now was told I will also have to pay reconnection fees </p> <p> </p> <p>This not the first time they have done,I did not stop any debit orders so why didn't they continue with the debit </p>