MULTICHOICE *** C HORNER

MULTICHOICE INCORRECTLY DEBITED MY BANK ACCOUNT VIA DEBIT ORDER, WHICH I DID NOT AUTHORISE OR EVER HAD ARRANGED WITH MULTICHOICE. <br> <br> I PAID MULTICHOICE VIA EFT AN AMOUNT OF R1240.00 ON THE SAME DAY AS THEIR DEBIT ORDER CAME OFF MY ACCOUNT. <br> <br> ON QUERYING THIS WITH MULTICHOICE I WAS INFORMED THAT THE FUNDS COULD BE APPROPRIATED OVER THE NEXT COUPLE OF MONTHS I.E. CREDIT BALANCE. AND IF I SHOULD WANT A REFUND I MUST PROVIDE MULTICHOICE WITH A COPY OF MY ID AND COPY OF MY BANK ACCOUNT TO ENABLE MULTICHOICE TO ARRANGE A REFUND. <br> <br> MULTICHOICE HAS THE RIGHT TO DEBIT A CUSTOMERS ACCOUNT WITHOUT AUTHORITY BUT CANNOT REFUND THEM KNOWING ITS THEIR MISTAKE AND THEY ARE IN POSSESSION OF THE CUSTOMERS BANK ACCOUNT. <br> <br> HOW COME DOES IT TAKE 7 - 14 DAYS TO REFUND A CUSTOMER. WHO RECEIVED THE INTEREST ON THIS AMOUNT