Multichoice absolutly useless

After sorting out my original issues concerning my DSTV account and finally being able to use DSTV, I'm having issues setting up debit orders to pay my account and I cannot view anything online. <br> <br> To start with debit orders, I've added all the necessary information to setup my debit orders when switching on my decoder, yet my account was still on cash and deactivated without notice. I then phoned Multichoice for more than an hour, to find out your system isn't working (who will pay for this mess). I decided to go to the new Centurion Multichoice branch to solve my issues (they were friendly and helpful). I paid the outstanding fees and turned on the debit order. I also explained I will not pay the R50 activation fee. I did all this to find out my account is still not put on debit order and I still have to pay the R50 activation. <br> <br> I phoned the call centre again (once again the person helping sounded competent) and set the debit order, but still I have to pay this month by cash, in addition the R50 has still not been removed. Your online service is absolutely useless, I still can't login and none of your people can help me. What is wrong with your system? Why does nothing work?