JF
Joy F
1 reviews | Active since Feb 2021
07 Feb 2021, 07:04
Multichoice
Dstv/multichoice disconnected my subscription again after a battle with them in the week.. This is becoming frustrating.. Now I have to spend Xtra money on airtime calling them.. Ther service are really becoming a problem..
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
07 Feb 2021, 08:28Hi Joy,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply07 Feb 2021, 08:28
Official
Hi Joy,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
JF
Joy F's updateReviewer Update
09 Feb 2021, 08:42Good day
After battling with multichoice I went to do my own investigation and went back to wher I paid my dstv and found out that the payment I made never Went through and discovered the problem wasn't with multichoice.. I do appologise to the staff at multichoice for being so uprupt due to frustrations.. The tuckshop where I use to pay my dstv explained to me it was due to loadshedding that the payment never went through to multichoice.. Hopefully it will be resolve by 9 am today.. Once again to multichoice I do humbly appologise...
Thanking hellopeter and multichoice for ur help..
GOD BLESS
After battling with multichoice I went to do my own investigation and went back to wher I paid my dstv and found out that the payment I made never Went through and discovered the problem wasn't with multichoice.. I do appologise to the staff at multichoice for being so uprupt due to frustrations.. The tuckshop where I use to pay my dstv explained to me it was due to loadshedding that the payment never went through to multichoice.. Hopefully it will be resolve by 9 am today.. Once again to multichoice I do humbly appologise...
Thanking hellopeter and multichoice for ur help..
GOD BLESS
JF
Joy F's update09 Feb 2021, 08:42
Reviewer Update
Good day
After battling with multichoice I went to do my own investigation and went back to wher I paid my dstv and found out that the payment I made never Went through and discovered the problem wasn't with multichoice.. I do appologise to the staff at multichoice for being so uprupt due to frustrations.. The tuckshop where I use to pay my dstv explained to me it was due to loadshedding that the payment never went through to multichoice.. Hopefully it will be resolve by 9 am today.. Once again to multichoice I do humbly appologise...
Thanking hellopeter and multichoice for ur help..
GOD BLESS
After battling with multichoice I went to do my own investigation and went back to wher I paid my dstv and found out that the payment I made never Went through and discovered the problem wasn't with multichoice.. I do appologise to the staff at multichoice for being so uprupt due to frustrations.. The tuckshop where I use to pay my dstv explained to me it was due to loadshedding that the payment never went through to multichoice.. Hopefully it will be resolve by 9 am today.. Once again to multichoice I do humbly appologise...
Thanking hellopeter and multichoice for ur help..
GOD BLESS