1 reviews | Active since Dec 2019
Multichoice
After sending 5 e-mails and all relevant documents to Mr Cyril Fortuin (General Manager ? ) 12 telepone calls to call centre 4 of which was ended by them and others would have to speak to team leaders who would then phone back which never happened My DSTV has been cut on three occasions yet they have a debit order which they use to draw reconnection fees on yet omit to take it on time for my service In the past month I have not enjoyed the service I am paying for due to their incompetence. I changed ownership on 14th October 2019 with all relevant documents A death cerificate was not accepted by the PE agency as it is not a legal document a avidavit from the police was required They do not seem to care if you cancel your subscription that they do immediatly and that is my only option now
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
